Delegated operation
In-House Service (Servicio In-House)
We create or improve your customs and traffic department and run it for you, 24 hours a day. We take on the responsibilities, improve the processes and you cut payroll.
What it is
We run your customs department
In-House means XCOM runs your customs and traffic area as if it were ours: operational staff and advisors available 24 hours who take on, fully or partially, the responsibilities of the department. We improve your internal import and export processes, saving time, costs and the legal liability of keeping your own team.
Who it applies to
Profiles for which this service is key
Companies without a department
Those who need the customs function but don’t want to build the area from scratch.
Overwhelmed teams
Departments that can’t keep up and accumulate risk from operational load.
24/7 operations
Plants with continuous flow that need a response at any hour.
Benefits
What you gain by delegating it to XCOM
24-hour availability
Operational staff and advisors handling your operation all day, every day.
We take on the responsibility
We take, fully or partially, the functions of the customs department.
Improved processes
We redesign your import and export flows to gain time and reduce errors.
Payroll savings
You eliminate the cost and legal liability of a full internal team.
How we work
A four-step process
Survey
We map your current operation, volumes, systems and pain points.
Transition
We design the operating model and take on the agreed functions.
Operation
We run traffic, declarations, Annex 24 and obligations, 24 hours.
Continuous improvement
We measure, report and optimize processes month after month.
Legal framework
Regulatory basis
We operate in strict compliance with current foreign trade regulation. These are the main ordinances governing this service.
Frequently asked questions
FAQ
It can be full or partial. Some clients delegate the entire function; others integrate us as expert reinforcement of their current team.
We operate with documented procedures and 24-hour availability, so your operation does not depend on a single person.
Yes. As part of In-House we maintain inventory control and file the recurring obligations of the program.
Let’s talk about your In-House Service?
Free initial diagnosis, with a response in under 24 hours. Get close to the experts: we take it from here.